Infusion Active – Pre & Post Workout Sports Formula

This pre and post workout powder combines L-arginine, creatine, L-carnitine, glycine, CoQ10, and citric acid to support exercise performance, recovery, and overall wellbeing. The vegan, gluten-free orange-flavoured formula is designed to support energy production, muscle function, and circulation as part of an active lifestyle.

At Niox Health, we strive to provide high-quality health supplements that meet your wellness needs. We understand that there may be instances where you need to return a product. This policy outlines the guidelines for returning health supplements purchased from our store.

1. Eligibility for Returns:

• Health supplements are eligible for return within 30 days from the date of purchase.
• To be eligible for a return, the product must be unused, unopened, and in its original packaging.

2. Process for Returns:

• To initiate a return, please contact our customer service team at admin@nioxhealth.com or 1800 MY NIOX (1800 69 64 69)
• Provide your order number, the product name, and a brief description of the reason for the return.
• Our customer service team will guide you through the return process and provide you with a return authorisation if eligible.

3. Return Shipping:

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping method to ensure the safe return of the product.

4. Inspection and Approval:

• Once we receive the returned product, it will undergo a thorough inspection to ensure it meets the eligibility criteria.
• If the product is approved, a refund or exchange will be processed within 7 business days.

5. Refunds and Exchanges:

• Approved returns are eligible for a full refund of the purchase price.
• Refunds will be issued using the original payment method.
• Exchanges are subject to product availability. If the requested product is unavailable, we will offer an alternative or process a refund.

6. Non-Eligible Returns:

• Products that are opened, used, damaged, or not in their original packaging are not eligible for return.
• Returns requested beyond the specified 30-day period will not be accepted.

7. Damaged or Defective Products:

• If you receive a health supplement that is damaged during shipping or is defective, please contact us immediately. We will arrange for a replacement or refund.

8. Disclaimer:

• Our health supplements are intended to support general wellness and are not a substitute for professional medical advice. If you have specific health concerns, please consult a healthcare provider before using our products.

By making a purchase from Niox Health, you agree to abide by the terms and conditions outlined in this return policy.